If you have lost your bond certificate, a replacement can be obtained through the completion and return of an Indemnity for the lost certificate. In most instances it is usual for an administration fee to be charged for the production of an Indemnity. Original certificates are cancelled when an Indemnity is raised to cover the risks associated with their loss so please ensure that you are certain that the certificate has been lost.
Please contact us at bond.support@goodenergy.co.uk if you would like us to request our Registrar, Computershare, send you a Letter of Indemnity. In order to issue a new certificate you will need to complete, sign and send this back to Computershare.
Alternatively they can be contacted on 0370 707 1154.