FAQ's

Computershare Investor Services plc manages the administration for Good Energy shares and bonds.

We encourage our investors to register for the bank transfer method of payment to help improve efficiency and reduce costs for issuing cheques. You can update your payment method and/or your address:

• Online - through our online service managed by our registrar, Computershare at www.investorcentre.co.uk. If you have not used the investor centre before you will need to register, in order to do this you will need your Holder Reference Number(s), this begins with the letter 'C' and is followed by 10 digits. You will also need your postcode.
• Phone - if you would like to speak to Computershare directly you can contact them on 0370 707 1154.
• Post - Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ

• Online - through our online service managed by our registrar, Computershare at www.investorcentre.co.uk. If you have not used the investor centre before you will need to register, in order to do this you will need your Holder Reference Number(s), this begins with the letter 'C' and is followed by 10 digits. You will also need your postcode.
• Phone - if you would like to speak to Computershare directly you can contact them on 0370 707 1154.
• Post - Computershare Investor Services PLC, The Pavilions, Bridgwater Road, Bristol BS99 6ZZ

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Click here for information about how to buy shares in Good Energy.

Click here for Scrip information.

If you are interested in future fund raises you can register your interest by completing this form.

Good Energy Bonds I: 4.25%¹ per annum payable in May and November each year.

Good Energy Bonds II: 4.75% per annum payable in January and July each year.

Under current legislation, HM Revenue & Customs ("HMRC") requires a withholding tax at the basic rate of income tax, currently 20% (the "Basic Rate Tax") on all payments of interest to individuals. Therefore we will arrange for the Basic Rate Tax to be deducted from each interest payment made to the Bondholders and this will be paid to HMRC on your behalf.

Good Energy Bonds have the tax deducted on a standardised basis as per the invitation document and we are not able to adjust this individually. We do encourage you speak with HMRC to discuss your individual situation.

Customer bonus interest will accrue at 0.25% per annum for each Bond year that you are a customer on 1 January, up to and including the Bond year in which Good Energy Bonds is repaid or redeemed.

If you want to redeem your Good Energy Bond you will need to provide us with at least six months' notice before the Repayment Date in line with the terms and conditions of Good Energy Bonds.

To redeem, please send in your notice of redemption which can be found on the reverse of your Bond Certificate to:

Good Energy Group plc
FAO the Company Secretary
Monkton Reach
Monkton Hill
Chippenham
SN15 1EE

Good Energy Bonds I & II are now closed. If you are interested in future fund raises you can register your interest by completing this form.